Send Us A Message
Tell us what you need help with and we’ll reply by email. Use the form below, or write directly to contact@virginiarook.com.
For the fastest help, email contact@virginiarook.com or use the Contact Us page. We often experience high call volumes, so email usually gets a quicker response than calling 1-800-291-4219. Phone support is still available Monday to Friday from 10:00AM to 6:00PM EST and Saturday from 10:00AM to 4:00PM if you prefer to call.
Email Is Fastest
Send a message with this form or email contact@virginiarook.com. That’s the quickest way to reach us.
Skip The Hold Music
We often experience high call volumes. Email usually gets a quicker response than calling.
Order & Product Help
Ask about products, payment, shipping, returns, or anything you want clarified before ordering.
Based in London, Ontario
Virginia & Rook is based in London, Ontario. Phone support is available during store hours if needed.